Chess mentor POLICIES


All prices are in US dollars.


The DOWNLOAD versions do not have a shipping/handling charge. They are available for download IMMEDIATELY upon order confirmation.

There is a flat $8.00 charge for shipping and handling on all CD version orders. Your product will be promptly shipped on the next business day following the date of your order. All orders will be sent via US Priority Mail in the USA, and with US Global Priority Mail or US Airmail Letter Post to international locations. US Priority Mail service ensures delivery of your order within 2-3 business days to most USA destinations, and 2-7 days for international orders. US Priority Mail also allows us to Track and Confirm receipt of your order. If you have questions or concerns regarding your order, submit an inquiry and we will respond to your inquiry within 24 hours.

Return Policy

We guarantee Chess Mentor 100% and thousands of satisfied Chess Mentor customers swear by our products. However, similar to most software vendors, we cannot give refunds. We have provided a free demo version that has all the functionality and features of our software so that you can actually see and experience the product first hand prior to making your purchase. Please also read a few of the unsolicited reviews we have received from our previous customers.

Sales Tax

Chess Mentor is required to collect sales tax on orders shipped to Colorado and Wyoming. The appropriate state and local tax rate will be charged on the price of the purchased items shipped to these states.


We do have volume pricing for distributors and qualified educational institutions. Please click here to contact us about distributor or educational pricing and we will respond to your inquiry within 24 hours.

Need to contact us?

If you still have any questions about our policies, click here to contact us.

 Free Demo!

Download the free Chess Mentor demo here!